NJ seeks to redress customer grievances and complaints in a time-bound manner. In order to accomplish this, customers are strongly requested follow the instructions given below.

For NJ Trading & Demat account customers:

• Any query or grievance can be directly submitted through your E-Wealth login portal under the ‘Help and Support section’, by calling NJ Customer Care on 0261-4025000/ 0261-6155000 and/ or an email addressed to the email IDs mentioned in the Investor Grievances Escalation Matrix.

For NJ Wealth Partners:

• Any query or grievance can be directly submitted through your NJ Partner desk under the ‘Help and Support section’ or by calling NJ Customer Care on 0261-4025000/ 0261-6155000.

NJ Customer Care availability

• Mon to Fri - 9:00 am to 7:00 pm and Saturdays - 10:00 am to 2:00 pm. NJ Customer Care will be unavailable on the 2nd & 4th Saturday of the month as NJ Head Office remains closed.

Important note:

Calls may be recorded for internal quality purposes. Any grievances or emails not raised in the format as communicated above may not receive due consideration and may fail to come to the notice of NJ Customer Care. NJ Customer Care does not assume any responsibility for any emails being sent directly on unauthorized email ID for query /grievance, including corporate or employee email ID as shared on this or any other group website. We would thank you for giving us the opportunity to serve you and for your patience for the time we need to resolve your query / grievance.